FAQs

Frequently asked questions

  • What days do you operate?

    Every day. However, our trips operate on an “on demand” basis. Please book in advance if you’d like to join a tour.

  • What time do trips start?

    If you’re booking the Cable Bay Explorer, the morning trip usually start at 9am, and the afternoon trip at 1pm. The Cable Bay Pioneer starts at 9am. Timings are weather and tide dependant, your guide will confirm timings upon booking confirmation. 

  • What type of payment methods do you accept?

    Please bring cash on the day. We’re not equipped to offer credit card payments as there is little to no reception at Cable Bay beach.

  • Do I need any previous experience?

    As all our trips are guided, experience is not required as all relevant instruction is provided.

  • Are there any guides?

    Yes, all our tours are guided. Our guides are experienced sea-kayakers and have a wealth of local knowledge.

  • How fit do I need to be?

    A minimal level of fitness is required for sea kayaking trips. The pace is always adjusted to suit the group and we have frequent comfort stops. 

  • Do you provide rental kayaks?

    No. The area has a hidden reef, open seas, currents, winds and is tidal -  all of which can make kayaking dangerous. Also, many of the highlights we visit are hard to locate. Because of these factors we don’t hire kayaks, but ensure you’re kept safe with our experienced kayak guides. 

  • Can I book in advance?

    Yes. Bookings are a must! Trips may be already fully booked or sea conditions may be unsuitable.

    Please note: If weather conditions are deemed unsuitable by the guide, we will postpone or cancel your trip. This is in the interest of your safety. A full refund will be given.

  • Where do I meet you?

    We meet on the far end of Cable Bay Beach, closest to Pepin Island. Travelling from Nelson you turn left off State Highway onto Cable Bay Rd. 

  • What happens if it rains?

    Often we are told by visitors that rain days are fantastic. If weather conditions are deemed unsuitable a decision will be made by the operations manager.


    'As a rule of thumb, we can kayak in the rain, we can kayak in the wind but we don't kayak in the wind and rain.'

  • Will I get wet?

    Your feet will get wet as you enter the kayak from the water. Spray skirts are provided to keep the sea out of your kayak. However, some people may get wet when sitting from the small amount of water transferred as you enter the kayak, or if the spray skirt is not properly attached.

  • Can I get picked up from Nelson?

    Yes! Just let us know at the time of booking you need a pick-up.

  • How many people are on each trip?

    We require a minimum of 2 people and generally ‘cap’ the group at 16  people (8 boats including the one you’re in).  We know nature is best experienced alone or in small groups.

  • Can we store our luggage at the base?

    We have a truck which we lock up and leave at Cable Bay beach. You’re welcome to leave things in the truck, however this is at your own risk.

  • Where can we stay?

    We recommend you stay at one of the local B&Bs/homestays or at the beach campground.

  • What is the water temperature?

    Summer approx 20C

    Winter approx 14C


  • Can I snorkel?

    Sure can! We provide snorkelling gear.

  • Will I be in a single or double kayak?

    We use double kayaks on all our guided tours as the extra stability in a variety of sea conditions ensures steady progress. 

    For those with self-rescue skills single kayaks can be provided on request.


  • Can I cancel my booking?

    We know plans can change, and allow cancellations up to 48 hours in advance. If you've passed the 48 hour window we ask that you pay 50% of your booking, as this covers the loss of others missing out on a trip due to your booking. 

  • Should I bring food?

    We recommend buying food in Nelson/Picton or Blenheim as local shopping is limited to the fuel station...Especially if you are considering staying in Cable Bay overnight or afterwards.

  • Will my camera stay dry?

    We provide dry bags for cameras and the kayaks have a safe waterproof hull for storage. Please note you are responsible for any loss or damage while using your camera.

  • Could I fall out?

    Double kayaks ensure this is very unlikely however our safety briefings cover capsize drill as a safety precaution.

  • Do you run instruction courses?

    Yes, on an “on demand” basis. These are geared to the level of experience you have. Please get in touch if you’re interested.

  • Can I get a refund?

    If weather conditions are deemed unsuitable by the guide, we will cancel or postpone your trip. This is in the interest of your safety. A full refund will be given.

    Refunds will not be given for 'no-shows'. You must contact us at least 48 hours before departure, if you need to cancel, in order to receive a refund.

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